Help Guide
Questions? Send feedback in app or email us.
Android users currently can continue to use their app. We are in the process of relaunching on the Google store for new users wanting to use it. In the meantime, new users can use our web dashboard (in beta) and save the link to the home screen on their android phone.
These videos are for Apple users, but the Android app is pretty straightforward.
Swipe and scroll to navigate
Enter data
Delete or edit an entry
Enter message or data at an earlier time
Create an account
Pen and Pump settings
Cannula change
Note templates
Here are a couple note templates for you. Copy and paste the text into your notes and then edit so it fits what you need.
You can share these notes with loved ones by giving them permission to log in to your account with the Mumoactive app.
Prescription renewal template
Prescription Renewal Request
Name:
DOB:
GP:
[Dr. Name
Medical Practice, Address, Telephone]
Prescription
[2 NovoRapid 100units/ml for injection]
[200 Contour Next testing strips 50 strip]
Pharmacy
[YOUR Pharmacy, Address, Phone]
Key contacts:
[Daughter]: number
[Care giver]: number
Next renewal:
[Date]
Pump settings template
Pump settings
Type: [Medtronic 640]
Serial: [xyz]
Carb ratios: g/U
[12-6am 25
6-9.30am 20
9.30-5pm 30
5-12am 30]
Insulin sensitivity mmol/L per U
[12am-12am: 12]
Active Insulin Time: [4hrs]
BG target: [3.3-10]
Max bolus: [3.0u]
Max basal: [2.0 u/hr]
How to email prescription renewal from the app
Click the “Share” button at the bottom of your note and then click “Email”
If you email your notes, like your prescription renewal, make sure you don’t put confidential information like NHS or secure health numbers. Also, you will need to be sure that your surgery uses email to connect with patients.